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+44 118 907 9296

Dx Core Development

ECM. CRM. Portals. AI. Reimagined as One Experience.

Unified Platform Orchestration

Proventeq’s Digital Experience (Dx) Hub integrates ECM, CRM, Portals, and AI to deliver composable, governed platforms designed for Copilot, automation, and enterprise-scale orchestration.

As user expectations rise, the ability to deliver seamless and personal journeys is no longer optional. The Dx Hub gives you the tools and structure to keep every digital touchpoint aligned and effective.

  • Cross-System Experience Design: We unify ECM, CRM and enterprise platforms into a cohesive digital experience layer that improves accessibility and engagement.
  • AI-Augmented Journeys: Our solutions embed intelligence into each user interaction, enhancing relevance, responsiveness and satisfaction.
  • Agile Delivery Model: We accelerate delivery through a scalable factory model that allows for rapid prototyping and testing.
  • Content Intelligence at the Core: We activate the value of your structured and unstructured content to personalise experiences and streamline workflows.

Why Choose the Digital Engineering COE?

By combining unified platform integration with AI-ready, composable architecture, the Digital Engineering COE ensures every solution is scalable, secure, and primed for intelligent automation from day one.

Unify Disconnected Systems

 Integrate content platforms (ECM), customer records (CRM), and service portals into one secure experience fabric. 

Design for Copilot and Automation

Embed AI triggers, metadata logic, and structured governance from the start—so Copilot just works. 

Composable, API-First Architecture

Replace brittle portals and custom apps with reusable services and low-code intelligent front-ends. 

From Migration to Modernisation

Rationalise legacy systems and reimagine user journeys through intelligent orchestration. 

Security and Governance Embedded

RBAC, compliance, retention, and policy controls are designed in not retrofitted later. 

Platform Capabilities

Our platform capabilities bring together the essential building blocks of modern digital experiences—seamlessly integrating content, customer data, AI, and governance to deliver secure, intelligent, and composable solutions at enterprise scale.

ECM Integration & Modernisation
  • M365 IA design, ROT analysis, Copilot metadata alignment 
  • SharePoint, Syntex, and Purview orchestration 
CRM Experience Enablement
  • Dynamics 365, Salesforce, and Dataverse integration 
  • Unified 360° view with embedded content surfacing 
Portal & Workspace Engineering
  • Intranet, service portal, or customer workspace builds 
  • Power Apps, Viva, Teams, and headless CMS models 
AI & Copilot Experience Layer
  • Prompt design, metadata structuring, LLM logic

  • Context-aware document discovery and response

Composable Architecture
  • Microservices, APIs, Power Platform connectors, Fabric pipelines 

  • Modular experience blocks reusable across journeys 

Governance by Design
  • Purview, RBAC, retention labels, compliance rules 

  • Full audit trails and access telemetry instrumentation 

What Our Clients Say

“Without Proventeq’s Migration Accelerator we would never have been able to convert our highly complex historical data into a modern cloud application.”

Gijs Boudens
Bionical Emas
Migration from IBM FileNet to SharePoint Online

Proven Engineering Success 

Our track record shows how the Digital Engineering COE turns complex platform challenges into measurable results. From unifying systems to embedding AI, we’ve delivered enterprise-grade solutions that scale.

Highlights include:

  • Unified employee experience portal – Integrated CRM insights and document metadata using Microsoft Search for faster, smarter access.

  • Legacy intranet and CRM modernisation – Leveraged Power Platform and LLM-powered knowledge agents to streamline operations and improve knowledge retrieval.

  • Seamless ECM-to-customer interaction connectivity – Linked ECM repositories directly to customer-facing layers through Dataverse and Dynamics 365 integration.

  • AI-augmented service dashboard – Delivered a Fabric, Syntex, and Copilot-powered dashboard for proactive, data-driven service delivery.

  • End-to-end portal-to-CRM-to-AI service loop – Architected a connected ecosystem combining permissions, governance, and actionable insights in real time.

Proven Results 

Our projects deliver measurable transformation, consolidating platforms, accelerating deployment, and enhancing user engagement through AI-powered, integrated experiences.

ECM Rationalisation

We consolidated three legacy content platforms into one governed M365 stack, reducing complexity and improving content governance.

CRM Integration

We delivered a 360° customer view with integrated case history and AI-driven response suggestions, enabling faster, more informed service.

Copilot Readiness

We metadata-tagged and permission-aligned 100% of document libraries, ensuring instant Copilot compatibility and secure AI interactions.

Portal Velocity

We cut internal service deployment time by 50% using templated workspace models, accelerating time-to-value for new solutions.

UX + Insight Fusion

We unified data, content, and AI prompts to boost self-service engagement, driving greater user satisfaction and adoption.

Real-World Impact Across Industries

From public services to private enterprises, our solutions are transforming how organisations connect systems, people, and insights. These examples show how the Digital Engineering COE delivers measurable value in diverse sectors.

Public Sector

Unified citizen portal with Power Apps, Dynamics CRM, and ECM backend for seamless service delivery.

Financial Services

Embedded Copilot experience for contract intelligence and case preparation, reducing turnaround time.

Healthcare

Digital front door integrating ECM taxonomy, CRM records, and AI insight search to enhance patient access.

Higher Education

Cross-platform portal with low-code UI, content lineage tracking, and automated retention logic.

Insurance

Sales portal powered by embedded Power BI dashboards, LLM search, and integrated CRM view for faster decision-making.

Why It Matters Now 

Digital transformation isn’t just about new tools—it’s about rethinking how platforms work together to deliver connected, intelligent experiences.

The pace of change, the rise of AI, and increasing user expectations mean that legacy silos and one-off solutions can no longer keep up. Success now depends on platforms that are composable, secure, and orchestrated for intelligence from day one.

  • Content, CRM, and Portals must converge – Users demand seamless digital journeys powered by governed data and responsive content services.

  • AI is only as strong as your architecture – Without structured metadata, security boundaries, and Copilot-ready IA, AI stays stuck in proof-of-concept mode.

  • Composable Experience Platforms are the new standard – Build once, reuse everywhere, from employee services to citizen portals to client dashboards.

  • User Experience is now an orchestration challenge – Future-ready platforms understand content, personalise responses, and automate intelligently.

Unify Platforms. Orchestrate Intelligence. Deliver Results. 

Design and scale next-gen employee and customer experiences with engineering precision. 

We are always here to answer your questions.

Proventeq experts will be in touch shortly after your first communication to establish a consultation or demonstration of products and services.

UK & Europe
+44 118 907 9296
Reading Enterprise Centre, Reading, Berkshire,
RG6 6BU, UK
US & Canada
+1 949 403 3180
6500 River Place Blvd., Bldg. 7, Suite 250 Austin,
TX 78730 USA
Asia Pacific

+91 775 698 9979
Unit No 104, Tower S-4,
Cybercity,
Magarpatta City, Pune,
Maharashtra 411013, India

Middle East & Africa

+971 52 5960134
#3, PO Box 73000, Tecom, In5
Tech Innovation Center,
Dubai Internet City, Dubai,
UAE