Alira Health has enjoyed strong organic growth and a steadily increasing workforce, in 2021 its headcount increased more dramatically when it acquired additional businesses. The different acquisitions resulted in a leap from 200 to 600 employees, but Alira Health also acquired a company using Citrix ShareFile. Alira Health now had several storage ecosystems—ShareFile and its own SharePoint—resulting in “two sources of truth”.
The team’s first attempt to migrate Citrix ShareFile data into its own SharePoint environment failed because of the complexity of ShareFile. The team needed a consulting firm that could gain the trust of internal customers and chose Proventeq to support its second attempt at migrating 100GB of data from Citrix ShareFile to SharePoint.
Proventeq provided what Alira Health described as “critically important support around the challenges of loading and reloading data and identifying and resolving errors”, issues which could have presented roadblocks to a successful migration.
The migration presented several significant challenges:
- Two data ecosystems: The team was tasked with unifying the disparate systems to ensure all staff were working in the same data ecosystem while enjoying efficiency and cost benefits by reducing the number of licences required.
- Versioning issues: Proventeq helped Alira Health to locate and overcome versioning issues by using a SQL server, successfully mapping and migrating only the latest version of data.
- Rapid, hassle-free data migration: 100GB of data needed to be migrated from Citrix ShareFile to SharePoint Online.
- Complexity of FileShare: Alira Health’s first attempt to migrate Citrix ShareFile data failed because of the complexity of ShareFile. Proventeq then supported the migration and it was a success.
Proventeq’s migration experts worked closely with the Alira Health team, providing technical consultancy to help understand the migration tool and accelerate the project:
- Discovery and Analysis: Proventeq’s migration experts worked closely with Alira Health to remove potential risks
before migration by analysing their content using the Power BI report. - Top-level consulting: Alira Health used Proventeq’s SharePoint Migration tool to migrate from Citrix ShareFile
to SharePoint, also choosing to buy eight hours of consultation to ensure the transition went smoothly. - IA organization: Although some content was migrated 1:1, some unorganized content required restructuring to optimize its use and discoverability. Classification and separation of data was efficiently processed to meet the demands of accessibility and navigation within the new SharePoint architecture.
- Security & compliance: Proventeq’s technical architects provided a unique level of security throughout the migration. Through integrating metadata of the source and the destination, we were able to migrate content with the same security permissions.
Proventeq’s support with assessment and planning was excellent: we could create tasks and know what we had to run, organise the migration and match the security from the Citrix environment to the SharePoint one.
Jonathan Saltori, IS&T Knowledgement Lead
“Proventeq’s support with assessment and planning was excellent: we could create tasks and know what we had to run, organise the migration and match the security from the Citrix environment to the SharePoint one.”
Jonathan Saltori, IS&T Knowledgement Lead, Alira Health
The migration to SharePoint Online delivered significant benefits to Alira Health:
- Unifying two sources of truth: By moving their content from Citrix Sharefile to SharePoint Online, Alira Health was able to reduce the number of licenses required by working in one data ecosystem, instead of two.
- A truly collaborative culture: Alira Health is able to train all staff remotely, at the same time, in the same shared environment. This improves the employee experience and promotes a collaborative culture in the workplace.
- Time & efficiency: The migration was successful and the Alira Health IS&T team could provide internal clients with reliable feedback and security which matched their Citrix folders.
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