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Cancer Research UK

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The challenge

Cancer Research UK is the world’s leading independent organization dedicated to cancer research. With a scientific spend in the hundreds of millions, it supports research into all aspects of cancer through the work of more than 4,500 scientists, doctors, and nurses. It is ranked among the top three biomedical research organizations in the world.

It was important that end-users should be able to search and retrieve relevant information more efficiently by improving the search classification model. When undertaking this, we would need to migrate all of the existing digital assets such as images and other media files. This required all existing metadata to be extracted from the source content often transformed using complex rules and then re-associated to the new Oracle UCM (Stellent) web pages. Finally, CRUK wanted us to generate reports detailing the migration status for each item along with error reports detailing all the exceptions – which would be dealt with using a mop-up process.

The migration presented several significant challenges:

  • Complexities of a custom built Web content management system: It was necessary for us to be able to understand and interpret the existing custom built WCMS that stored its content in a database.
  • Locating and maintaining existing hierarchy: All the existing page URL forwards and re-directs had to be managed to be in line with site studio customisations and automatic hyperlink resolution.
  • Implement a new Taxonomy across all content: It was necessary to apply the new Cancer Research taxonomy across the entirety of the migrated content.
  • Supporting previously unsupported file types: Our Discovery phase found several new file types that also needed migrating such as Flash, podcasts and web forms.

Solutions

Proventeq’s migration experts worked closely with the Cancer Research UK’s team, providing technical consultancy to help understand the migration tool and accelerate the project:

  • Content discovery: Our consultants analyzed the source content to identify any inconsistencies before migrating anything.
  • Migration plan: We have a predefined migration methodology that actively involves our customers in creating the agreed solution.
  • Custom-built WCMS: It was necessary for us to be able to understand and interpret the existing custom-built Web Content Management Service that stored its content in a database.
  • URL redirects: Hyperlinks within the web pages were trapped and automatically corrected to direct to the correct page in the new structure.
  • Automatic structuring: The site navigation structure was built automatically.
  • Reporting: Detailed reports were produced to satisfy internal and external audit.

Proventeq took a great deal of trouble to find out about our business area and understand the implications that these changes would have on us..

LIz Woolf, Project Manager, Cancer research UK

“Proventeq took a great deal of trouble to find out about our business area and understand the implications that these changes would have on us.”

Liz Woolf, Project Manager, Cancer research UK

Key Outcomes

The migration to SharePoint Online delivered significant benefits to Cancer Research UK:

  • File identification: Our expert team discovered multiple different file types that were previously unknown and were able to migrate them all successfully. This discovery process shortened the length of downtime and therefore minimised impact.
  • Additional assistance: As part of Proventeq’s dedication to the project, we added extra resources to help CRUK resolve the final few remaining requests, even after the project had officially finished.
  • Project goals exceeded: Our expert team ensured the project goals were not only met but exceeded, giving advise on best practice throughout the migration project to ensure all needs were met.

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